Welcome to Experseve! Your privacy and information security matter a lot to us. We want you to feel secure and well-informed about our action of your information. This Privacy Policy describes how we collect, use, and protect your personal information through access to our website and services.
1. Introduction
At Experseve, we value your privacy over and above everything. By using our site and/or services, you consent to the practices described in this Privacy Policy. If you have any doubt or concern regarding what is written here, you can contact us anytime.
2. Definitions
Personal data: is any information that identifies an individual; it has to include their names, contact details, shipping addresses, or payment particulars.
“Website“: is the Experseve website, where you can search for dresses to hire.
Service: all rental services and other services available or through the Website by Experseve.
3. Information We Collect
The following are the types of information we collect when you use Experseve as part of providing you the Service:
- Personal Information: These are the details that include your name, address, phone number, and email address. They are majorly required in processing your rental orders.
- Payment Details: We may collect your payment information, which is necessary to complete the transactions.
- Usage Data: We collect usage data from you while accessing our services or our website for a better experience. This may include, but is not limited to: an IP address, types of browsers, pages visited, and more.
4. How We Use Your Information
Your information is used in the following manner:
- Order Processing: Execute rental orders, ship dresses to customers, and handle every return.
- Customer Service: Answering your questions, solving the issues, and standing by you.
- Website improvement: Making additions to our website and services based on user habits and input.
- Communication: We update you on your order, changes in services, or special offers according to your decisions.
5. Information Security
We value the security of your personal data. Here is how we do this:
- Encryption: We use encryption technologies where necessary for the transmission and storage of your data.
- Access Control: Access to your personal information is restricted to only authorized personnel, who access it using strict protocols in handling this.
6. Sharing Your Information
Privacy always goes first, and we do not sell or rent your personal data to any third party. Such information is shared only in the instances below:
- Service Providers: We may share information with our trusted service providers who help us process your order or administer our website. These service providers are committed to confidentiality agreements; therefore, they are not permitted to use your data otherwise than to carry out specific functions on our behalf.
- Legal requirements: to the extent necessary for the law, we may disclose your information to comply with any legal requirements, or to protect rights and property.
7. Children’s Privacy
Experseve does not knowingly collect any personally identifiable information from children under the age of 13. Our service is not intended to cater to those people under the age of 13. In case you have reasons to believe that your child provided personal information, get in touch with us and we would maintain it appropriately.
8. Minor Guidelines
If you are under 18, then you must have the consent of a parent or legal guardian to use our website or the Services. We strongly encourage all minors to seek parental permission before disclosing any personal information on the Internet.
9. Cookies and Tracking Technologies
We employ cookies and similar technologies for a much better experience from us for you. Cookies are small text files placed on your device, and they help us understand how you use our website, remember your preferences, and authenticate access. If you wish to change and update your cookie settings via the browser settings, please note that our website might work improperly without them.
10. Changes to this Policy
We may change this Privacy Policy at any time and from time to time in our discretion to reflect changes in our practice, operational, legal or regulatory reasons. Changes may be published on the Website from time to time, and such publication to you shall be sufficient. Your continued use of our Website after any change shall constitute your acceptance of the change.
11. Contact us
If you have any questions, requests, or concerns regarding the Privacy Policy or our practices concerning your information, please contact us. We are here to answer any questions and see to it that due respect is given to your privacy. Since you trusted Experseve with your personal information, we are committed to giving you a safe and exciting experience.