
How does our dress rental procedure work?
After browsing our website, you can select any desired dress from our exclusive collection. After that check the rental period and complete the booking on the website. You will get your rental dress delivered to your doorstep.
What kind of dress do we rent?
From designer dresses for parties, holidays, weddings, cocktail party, and festive occasions to office or regular wear dresses, we provide every trendy dress for rentals that make your event more significant, our priority is customer satisfaction.
What sizes are available in your rental company?
We keep a wide range of clothing selections and sizes to suit different body types. You can find detailed size information from each garment listed and we also include a size guide to help you choose your perfect fit.
What is your rental period?
The duration of rental clothing usually varies between 9-10 days. But our priority is customer-centricity and hence this period may change as per the convenience of the customers. You can check the list of specific dresses according to the available rental period.
What is the service location of Experseve?
We generally serve our dress rental services to people in Hong Kong. In the future we will try to expand our service beyond Hong Kong.
What are the tips of cleaning rented dresses?
Each of our dresses comes with certain maintenance instructions and you should go through those instructions before wearing the dress. We would like to kindly advise you to follow the garment maintenance guidelines to maintain the garment in excellent condition.
Do you charge any late return fees?
Certainly, without prior notice if anyone has not returned the rented dress in the given time period then we can charge extra fees. To avoid any kind of additional charges, it is our recommendation that mark return date on your calendar.
What will happen if the dress lost or damaged?
If you find our clothing damaged or lost, please notify our customer support executive immediately. We will strictly charge a fee for replacement or repair after inspecting the reason for loss or depth of damage.
